Kitchen specific questions

How do I know who the seller of an item is?
Each Rehome listing will let you know if you are buying from a Private Seller or a Business. When your offer to purchase has been accepted, we will provide you with the Sellers name and contact details.
How do I pay for my item?
Payment style will vary depending on the seller type and sales method. If an item is being sold through the Rehome website as 'buy it now',  you will be able to buy this online and check out. If your item is pre-owned or ex display, we will manage...
Do products come with a guarantee or warranty?
Please refer to the product listing for information on whether the item comes with a manufacturers guarantee or warranty included. For pre-owned products,  guarantees or warranties are rare and normally non transferrable. Please...
Can I collect something I have purchased myself?
Products are either Rehome delivery, self collection or Trade Seller's own delivery. This will be made clear in the listing. Kitchen/Bathroom/Bedroom Self Collection All buyers who are self collecting can request the weight and dimensions...
What can I sell through Rehome?
We specialise in marketing, selling and dismantling of quality fitted home furniture including, but not limited to: complete kitchens, wardrobes, media walls, bathroom sanitary wear etc. As well as conservatories, appliances, fireplaces, garden rooms...
Is it a good idea to buy a used kitchen?
Buying a pre-loved or ex display kitchen is a great way to buy a better quality kitchen for less. Research shows that 1 in 4 kitchens are replaced within 4 years of use, giving an excellent opportunity for a purchaser to pay only a fraction of the price...
I want to buy a used or ex display kitchen, but how will I know if it will fit?
  Used Kitchens Each Rehome listings provides a full breakdown of unit sizes in addition to the approximate overall dimensions, to help you calculate if the kitchen is the right fit for you. We suggest that you have a layout drawn...
Can I view before I buy?
In most cases for pre-owned or ex display items, we can arrange a viewing for you. With an approved used product, this will be at the home of the seller. Likewise, for an ex display item it may be in a showroom or similar. If an item has already been...
When buying a kitchen or bathroom through Rehome is dismantle included?
Our buyers do not pay for the professional dismantle cost, as this is included in the listing price if applicable. All sellers are offered our dismantle service and if they have chosen this it will appear in the listing. Please contact us for further...
Do you offer a collection and delivery service?
Yes, delivery options are available for all products (unless stated otherwise). For specialist delivery (kitchens, bedrooms, bathrooms) we have an in-house,  professional delivery team with the appropriate lifting equipment and ...
Do you offer finance?
We offer finance options on selected trade products. This is at the discretion of the seller. If finance is available, this information will appear in the listing. 
Do you offer installation?
Rehome do not offer an installation service.  However, The British Institute of Kitchen, Bedroom and Bathroom Installation (BiKBBI) work with professional installers, retailers, and manufacturers, providing consumers access to free practical advice...
How do I know a product will be in good condition?
Each used or ex display kitchen, bathroom, bedroom item submitted for sale through Rehome is inspected, in person where possible, by a member of our marketing team. We do not accept an item if it doesn’t meet our stringent quality criteria...
I want to buy something specific, but you don't have it on the website at the moment
We list new products daily, so please keep checking our 'new in' section. Often popular styles and products sell quickly, so if we know what you are looking for we can help you find it. Sign up to receive alerts when a new product is added that meets...
Is VAT included in the sales price?
All our sales prices are inclusive of VAT if applicable. You will not be charged separately for this. VAT is not applicable for pre-owned products so isn't charged. Ex display items or New (other)...