Approved Used Kitchen, John Lewis Shaker, Surrey

Each Rehome listing will let you know if you are buying from a Private Seller or a Business. When your offer to purchase has been accepted, we will provide you with the Sellers name and contact details.

Payment style will vary depending on the seller type and sales method. If an item is being sold through the Rehome website as 'buy it now',  you will be able to buy this online and check out. If your item is pre-owned or ex display, we will manage payment on your behalf. Payment methods also vary, please make an enquiry if the listing is unclear.  Purchase via Rehome supported services Payment is requested by BACS or finance. Most sales can be secured with a 10% deposit, full payment is due 14 days prior to the delivery/collection date. Rehome Ecomm purchases (with checkout) Various payment options will be made available to you. Please see the listing for details.

For ex-display appliances we request the Trade Seller confirms if the appliance has been PAT (Portable Appliances Tested) of FAT (Fixed Appliance Tested) , as applicable. This will be confirmed in the `Important Information` section in the sales listing`. For pre-owned appliances we request that the Seller confirms that the appliances being sold are in good working order and any defects are noted, see `Condition` section in sales listing. We assume that appliances have not been PAT/ FAT tested, see 'Important Information' in the Sales Listing. We confirm that Rehome does not test any appliances. For all appliances it is a Purchaser obligation that all appliances purchased are installed and tested by a qualified electrician prior to being switched on.

Products are either Rehome delivery, self collection or Trade Seller's own delivery. This will be made clear in the listing. Kitchen/Bathroom/Bedroom Self Collection All buyers who are self collecting can request the weight and dimensions which we are happy to share. If you choose self-collection, or employing your own courier, we strongly advise that you fully inspect for completeness and condition against the sales listing prior to loading for your onward journey as it is very difficult to rectify any problems once collected. If you choose our in-house collection and delivery service,  this will automatically be done for you. Receiving a quote is easy, just quote your post code through the product enquiry button and we will send this to you.

We specialise in marketing, selling and dismantling of quality fitted home furniture including, but not limited to: complete kitchens, wardrobes, media walls, bathroom sanitary wear etc. As well as conservatories, appliances, fireplaces, garden rooms and single items of quality furniture. We are experts in high end property clearance projects and working with Trade sellers from the interiors market, selling end of line, slow moving and cancelled orders. 

Rehome is a member of the DTS (Distributor Take-back Scheme) and so if you search for your nearest recycling centre by visiting: www.recycle-more.co.uk you can utilise your local recycling centre.

The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of these items.

In the UK, distributors including retailers must provide a system which allows all customers buying electrical equipment the opportunity to recycle their old items free of charge. As a responsible online marketplace, we have met the requirements placed on us by financially supporting the national network of WEEE recycling centres established by local authorities. This is achieved through membership of the national Distributor Take-back scheme (DTS). View our certificate here.

In most cases for pre-owned or ex display items, we can arrange a viewing for you. With an approved used product, this will be at the home of the seller. Likewise, for an ex display item it may be in a showroom or similar. If an item has already been removed and is in storage, viewings are harder to arrange. New (other) products are normally packed and unavailable for viewing. 

Our buyers do not pay for the professional dismantle cost, as this is included in the listing price if applicable. All sellers are offered our dismantle service and if they have chosen this it will appear in the listing. Please contact us for further information if needed.

Yes, delivery options are available for all products (unless stated otherwise). For specialist delivery (kitchens, bedrooms, bathrooms) we have an in-house,  professional delivery team with the appropriate lifting equipment and specialist vans with the correct height, weight tolerance and racking to transport your purchase safely. The average kitchen can weigh more than 1 tonne, therefore self-collection is not advised. For products that don't require specialist delivery, options will be viewable through the listing.

Rehome’s in-house professional team will carefully blanket wrap all components for transportation. As an ethical, carbon-neutral service, we do not use shrink wrap or bubble wrap.(unless this has been conducted by the showroom prior to collection). Upon delivery, the blankets will be removed and the kitchen components placed in a ground-floor room of your choice, allowing you to inspect them within the 14-day purchaser protection period.

We offer finance options on selected trade products. This is at the discretion of the seller. If finance is available, this information will appear in the listing. 

Rehome do not offer an installation service.  However, The British Institute of Kitchen, Bedroom and Bathroom Installation (BiKBBI) work with professional installers, retailers, and manufacturers, providing consumers access to free practical advice and an informed choice. https://bikbbi.org.uk/. 

Each used or ex display kitchen, bathroom, bedroom item submitted for sale through Rehome is inspected, in person where possible, by a member of our marketing team. We do not accept an item if it doesn’t meet our stringent quality criteria. Our sellers, both domestic and trade, all consult with a Rehome team member and agree to sell through us adhering to our expectations for quality, cleanliness and accuracy of their listing. All products are listed for sale through Rehome with an honest reflection of condition. Listings will also include age (where known), level of use and any damage, including photographs, so you are able to make an informed choice. In a lot of instances, viewings can be arranged if desired.

We list new products daily, so please keep checking our 'new in' section. Often popular styles and products sell quickly, so if we know what you are looking for we can help you find it. Sign up to receive alerts when a new product is added that meets your criteria. You'll find the create an alert form on all product pages and across the site. 

All our sales prices are inclusive of VAT if applicable. You will not be charged separately for this. VAT is not applicable for pre-owned products so isn't charged. Ex display items or New (other) items may have applicable VAT included within the sales price. If you require a VAT invoice, it is best to check with a member of our team before you pay your deposit so we can check if one is available.