Help Center

For ex-display appliances we request the Trade Seller confirms if the appliance has been PAT (Portable Appliances Tested) of FAT (Fixed Appliance Tested) , as applicable. This will be confirmed in the `Important Information` section in the sales listing`. For pre-owned appliances we request that the Seller confirms that the appliances being sold are in good working order and any defects are noted, see `Condition` section in sales listing. We assume that appliances have not been PAT/ FAT tested, see 'Important Information' in the Sales Listing. We confirm that Rehome does not test any appliances. For all appliances it is a Purchaser obligation that all appliances purchased are installed and tested by a qualified electrician prior to being switched on.

We specialise in marketing, selling and dismantling of quality fitted home furniture including, but not limited to: complete kitchens, wardrobes, media walls, bathroom sanitary wear etc. As well as conservatories, appliances, fireplaces, garden rooms and single items of quality furniture. We are experts in high end property clearance projects and working with Trade sellers from the interiors market, selling end of line, slow moving and cancelled orders. 

Rehome is a member of the DTS (Distributor Take-back Scheme) and so if you search for your nearest recycling centre by visiting: www.recycle-more.co.uk you can utilise your local recycling centre.

In the majority of cases for pre-owned or ex display kitchens, bedrooms and bathrooms, we can arrange a viewing for you. With an approved used product, this will be at the home of the seller. Likewise, for an ex display item it may be in a showroom or similar. If an item has already been removed and is in storage, viewings are harder to arrange. New (other) products are normally packed and unavailable for viewing. 

Our buyers do not pay for the professional dismantle cost, as this is included in the listing price if applicable. All sellers are offered our Which? Trusted Trader dismantle service and if they have chosen this (and the majority do) it will appear in the listing. Please contact us for further information if needed.

Yes, delivery options are available for all products (unless stated otherwise). For specialist delivery (kitchens, bedrooms, bathrooms) we have an in-house,  Which? Trusted Trader delivery team with the appropriate lifting equipment and specialist vans with the correct height, weight tolerance and racking to transport your purchase safely. The average kitchen can weigh more than 1 tonne, therefore self-collection is not advised. For products that don't require specialist delivery, options will be viewable through the listing.

Yes, Rehome are FCA approved and we offer finance options on selected products. This is at the discretion of the seller. If finance is available, this information will appear in the listing. 

Rehome do not offer an installation service.  However, The British Institute of Kitchen, Bedroom and Bathroom Installation (BiKBBI) work with professional installers, retailers, and manufacturers, providing consumers access to free practical advice and an informed choice. https://bikbbi.org.uk/. 

Each used or ex display kitchen, bathroom, bedroom item submitted for sale through Rehome is inspected, in person where possible, by a member of our marketing team. We do not accept an item if it doesn’t meet our stringent quality criteria. Our sellers, both domestic and trade, all consult with a Rehome team member and agree to sell through us adhering to our expectations for quality, cleanliness and accuracy of their listing. All products are listed for sale through Rehome with an honest reflection of condition. Listings will also include age (where known), level of use and any damage, including photographs, so you are able to make an informed choice. In a lot of instances, viewings can be arranged if desired.

All our sales prices are inclusive of VAT if applicable. You will not be charged separately for this. VAT is not applicable for pre-owned products so isn't charged. Ex display items or New (other) items may have applicable VAT included within the sales price. If you require a VAT invoice, it is best to check with a member of our team before you pay your deposit so we can check if one is available.

For ex-display appliances we request the Trade Seller confirms if the appliance has been PAT (Portable Appliances Tested) of FAT (Fixed Appliance Tested) , as applicable. This will be confirmed in the `Important Information` section in the sales listing`. For pre-owned appliances we request that the Seller confirms that the appliances being sold are in good working order and any defects are noted, see `Condition` section in sales listing. We assume that appliances have not been PAT/ FAT tested, see 'Important Information' in the Sales Listing. We confirm that Rehome does not test any appliances. For all appliances it is a Purchaser obligation that all appliances purchased are installed and tested by a qualified electrician prior to being switched on.

We specialise in marketing, selling and dismantling of quality fitted home furniture including, but not limited to: complete kitchens, wardrobes, media walls, bathroom sanitary wear etc. As well as conservatories, appliances, fireplaces, garden rooms and single items of quality furniture. We are experts in high end property clearance projects and working with Trade sellers from the interiors market, selling end of line, slow moving and cancelled orders. 

Buying a pre-loved or ex display kitchen is a great way to buy a better quality kitchen for less. Research shows that 1 in 4 kitchens are replaced within 4 years of use, giving an excellent opportunity for a purchaser to pay only a fraction of the price when new. Buying pre-owned kitchens opens up a world of opportunity for buyers and also considerably lowers the environmental footprint with the average pre-loved sale saving around 5,000kgs of carbon and 1.9 trees. Its a win win all round. Buyers save up to 80% on premium high street brands like Tom Howley, Neptune, Wren, Kutchenhaus, Bulthaup etc. 

Rehome’s in-house professional team will carefully blanket wrap all components for transportation. As an ethical, carbon-neutral service, we do not use shrink wrap or bubble wrap.(unless this has been conducted by the showroom prior to collection) Upon delivery, the blankets will be removed and the kitchen components placed in a ground-floor room of your choice, allowing you to inspect them within the 14-day purchaser protection period.

  Used Kitchens Each Rehome listings provides a full breakdown of unit sizes in addition to the approximate overall dimensions, to help you calculate if the kitchen is the right fit for you. We suggest that you have a layout drawn out to use as a template, or use your current layout by measuring your unit sizes as a guide. If a kitchen you like is too big, this can work well as it gives you a variety of layout options. If the kitchen is slightly too small, there may be a solution by adding other features such as a wine rack or filler piece.  Ex Display Kitchens Ex-display kitchens are normally designed and fitted without the need to accommodate household architecture such as service pillars, arches, windows, etc. This can make them a little easier to work with. A lot of ex display kitchens are current stock (unless stated otherwise) and can be added to. In some cases the showroom may be able to offer a scaled plan of the kitchen or even design advice. Rehome have now introduced an in web app that can be used to help you, or you can use our in-house designer   

In the majority of cases for pre-owned or ex display kitchens, bedrooms and bathrooms, we can arrange a viewing for you. With an approved used product, this will be at the home of the seller. Likewise, for an ex display item it may be in a showroom or similar. If an item has already been removed and is in storage, viewings are harder to arrange. New (other) products are normally packed and unavailable for viewing. 

Our buyers do not pay for the professional dismantle cost, as this is included in the listing price if applicable. All sellers are offered our Which? Trusted Trader dismantle service and if they have chosen this (and the majority do) it will appear in the listing. Please contact us for further information if needed.

Yes, delivery options are available for all products (unless stated otherwise). For specialist delivery (kitchens, bedrooms, bathrooms) we have an in-house,  Which? Trusted Trader delivery team with the appropriate lifting equipment and specialist vans with the correct height, weight tolerance and racking to transport your purchase safely. The average kitchen can weigh more than 1 tonne, therefore self-collection is not advised. For products that don't require specialist delivery, options will be viewable through the listing.

Yes, Rehome are FCA approved and we offer finance options on selected products. This is at the discretion of the seller. If finance is available, this information will appear in the listing. 

Rehome do not offer an installation service.  However, The British Institute of Kitchen, Bedroom and Bathroom Installation (BiKBBI) work with professional installers, retailers, and manufacturers, providing consumers access to free practical advice and an informed choice. https://bikbbi.org.uk/. 

For ex-display appliances we request the Trade Seller confirms if the appliance has been PAT (Portable Appliances Tested) of FAT (Fixed Appliance Tested) , as applicable. This will be confirmed in the `Important Information` section in the sales listing`. For pre-owned appliances we request that the Seller confirms that the appliances being sold are in good working order and any defects are noted, see `Condition` section in sales listing. We assume that appliances have not been PAT/ FAT tested, see 'Important Information' in the Sales Listing. We confirm that Rehome does not test any appliances. For all appliances it is a Purchaser obligation that all appliances purchased are installed and tested by a qualified electrician prior to being switched on.

We specialise in marketing, selling and dismantling of quality fitted home furniture including, but not limited to: complete kitchens, wardrobes, media walls, bathroom sanitary wear etc. As well as conservatories, appliances, fireplaces, garden rooms and single items of quality furniture. We are experts in high end property clearance projects and working with Trade sellers from the interiors market, selling end of line, slow moving and cancelled orders. 

In the majority of cases for pre-owned or ex display kitchens, bedrooms and bathrooms, we can arrange a viewing for you. With an approved used product, this will be at the home of the seller. Likewise, for an ex display item it may be in a showroom or similar. If an item has already been removed and is in storage, viewings are harder to arrange. New (other) products are normally packed and unavailable for viewing. 

Our buyers do not pay for the professional dismantle cost, as this is included in the listing price if applicable. All sellers are offered our Which? Trusted Trader dismantle service and if they have chosen this (and the majority do) it will appear in the listing. Please contact us for further information if needed.

Yes, delivery options are available for all products (unless stated otherwise). For specialist delivery (kitchens, bedrooms, bathrooms) we have an in-house,  Which? Trusted Trader delivery team with the appropriate lifting equipment and specialist vans with the correct height, weight tolerance and racking to transport your purchase safely. The average kitchen can weigh more than 1 tonne, therefore self-collection is not advised. For products that don't require specialist delivery, options will be viewable through the listing.

Yes, Rehome are FCA approved and we offer finance options on selected products. This is at the discretion of the seller. If finance is available, this information will appear in the listing. 

Rehome do not offer an installation service.  However, The British Institute of Kitchen, Bedroom and Bathroom Installation (BiKBBI) work with professional installers, retailers, and manufacturers, providing consumers access to free practical advice and an informed choice. https://bikbbi.org.uk/. 

Each used or ex display kitchen, bathroom, bedroom item submitted for sale through Rehome is inspected, in person where possible, by a member of our marketing team. We do not accept an item if it doesn’t meet our stringent quality criteria. Our sellers, both domestic and trade, all consult with a Rehome team member and agree to sell through us adhering to our expectations for quality, cleanliness and accuracy of their listing. All products are listed for sale through Rehome with an honest reflection of condition. Listings will also include age (where known), level of use and any damage, including photographs, so you are able to make an informed choice. In a lot of instances, viewings can be arranged if desired.

All our sales prices are inclusive of VAT if applicable. You will not be charged separately for this. VAT is not applicable for pre-owned products so isn't charged. Ex display items or New (other) items may have applicable VAT included within the sales price. If you require a VAT invoice, it is best to check with a member of our team before you pay your deposit so we can check if one is available.

Each of our listings provide a full breakdown of all element sizes in addition to the approximate overall current dimensions, to help you calculate if the product is the right fit for you. We suggest that you have a layout drawn out to use as a template. If you need help, simply make an enquiry on the product page of any item you're interested in, and we'll guide you from there.

For ex-display appliances we request the Trade Seller confirms if the appliance has been PAT (Portable Appliances Tested) of FAT (Fixed Appliance Tested) , as applicable. This will be confirmed in the `Important Information` section in the sales listing`. For pre-owned appliances we request that the Seller confirms that the appliances being sold are in good working order and any defects are noted, see `Condition` section in sales listing. We assume that appliances have not been PAT/ FAT tested, see 'Important Information' in the Sales Listing. We confirm that Rehome does not test any appliances. For all appliances it is a Purchaser obligation that all appliances purchased are installed and tested by a qualified electrician prior to being switched on.

We specialise in marketing, selling and dismantling of quality fitted home furniture including, but not limited to: complete kitchens, wardrobes, media walls, bathroom sanitary wear etc. As well as conservatories, appliances, fireplaces, garden rooms and single items of quality furniture. We are experts in high end property clearance projects and working with Trade sellers from the interiors market, selling end of line, slow moving and cancelled orders. 

In the majority of cases for pre-owned or ex display kitchens, bedrooms and bathrooms, we can arrange a viewing for you. With an approved used product, this will be at the home of the seller. Likewise, for an ex display item it may be in a showroom or similar. If an item has already been removed and is in storage, viewings are harder to arrange. New (other) products are normally packed and unavailable for viewing. 

Our buyers do not pay for the professional dismantle cost, as this is included in the listing price if applicable. All sellers are offered our Which? Trusted Trader dismantle service and if they have chosen this (and the majority do) it will appear in the listing. Please contact us for further information if needed.

Yes, delivery options are available for all products (unless stated otherwise). For specialist delivery (kitchens, bedrooms, bathrooms) we have an in-house,  Which? Trusted Trader delivery team with the appropriate lifting equipment and specialist vans with the correct height, weight tolerance and racking to transport your purchase safely. The average kitchen can weigh more than 1 tonne, therefore self-collection is not advised. For products that don't require specialist delivery, options will be viewable through the listing.

Yes, Rehome are FCA approved and we offer finance options on selected products. This is at the discretion of the seller. If finance is available, this information will appear in the listing. 

Rehome do not offer an installation service.  However, The British Institute of Kitchen, Bedroom and Bathroom Installation (BiKBBI) work with professional installers, retailers, and manufacturers, providing consumers access to free practical advice and an informed choice. https://bikbbi.org.uk/. 

Each used or ex display kitchen, bathroom, bedroom item submitted for sale through Rehome is inspected, in person where possible, by a member of our marketing team. We do not accept an item if it doesn’t meet our stringent quality criteria. Our sellers, both domestic and trade, all consult with a Rehome team member and agree to sell through us adhering to our expectations for quality, cleanliness and accuracy of their listing. All products are listed for sale through Rehome with an honest reflection of condition. Listings will also include age (where known), level of use and any damage, including photographs, so you are able to make an informed choice. In a lot of instances, viewings can be arranged if desired.

All our sales prices are inclusive of VAT if applicable. You will not be charged separately for this. VAT is not applicable for pre-owned products so isn't charged. Ex display items or New (other) items may have applicable VAT included within the sales price. If you require a VAT invoice, it is best to check with a member of our team before you pay your deposit so we can check if one is available.

For ex-display appliances we request the Trade Seller confirms if the appliance has been PAT (Portable Appliances Tested) of FAT (Fixed Appliance Tested) , as applicable. This will be confirmed in the `Important Information` section in the sales listing`. For pre-owned appliances we request that the Seller confirms that the appliances being sold are in good working order and any defects are noted, see `Condition` section in sales listing. We assume that appliances have not been PAT/ FAT tested, see 'Important Information' in the Sales Listing. We confirm that Rehome does not test any appliances. For all appliances it is a Purchaser obligation that all appliances purchased are installed and tested by a qualified electrician prior to being switched on.

We specialise in marketing, selling and dismantling of quality fitted home furniture including, but not limited to: complete kitchens, wardrobes, media walls, bathroom sanitary wear etc. As well as conservatories, appliances, fireplaces, garden rooms and single items of quality furniture. We are experts in high end property clearance projects and working with Trade sellers from the interiors market, selling end of line, slow moving and cancelled orders. 

In the majority of cases for pre-owned or ex display kitchens, bedrooms and bathrooms, we can arrange a viewing for you. With an approved used product, this will be at the home of the seller. Likewise, for an ex display item it may be in a showroom or similar. If an item has already been removed and is in storage, viewings are harder to arrange. New (other) products are normally packed and unavailable for viewing. 

Yes, delivery options are available for all products (unless stated otherwise). For specialist delivery (kitchens, bedrooms, bathrooms) we have an in-house,  Which? Trusted Trader delivery team with the appropriate lifting equipment and specialist vans with the correct height, weight tolerance and racking to transport your purchase safely. The average kitchen can weigh more than 1 tonne, therefore self-collection is not advised. For products that don't require specialist delivery, options will be viewable through the listing.

Yes, Rehome are FCA approved and we offer finance options on selected products. This is at the discretion of the seller. If finance is available, this information will appear in the listing. 

Rehome do not offer an installation service.  However, The British Institute of Kitchen, Bedroom and Bathroom Installation (BiKBBI) work with professional installers, retailers, and manufacturers, providing consumers access to free practical advice and an informed choice. https://bikbbi.org.uk/. 

Each used or ex display kitchen, bathroom, bedroom item submitted for sale through Rehome is inspected, in person where possible, by a member of our marketing team. We do not accept an item if it doesn’t meet our stringent quality criteria. Our sellers, both domestic and trade, all consult with a Rehome team member and agree to sell through us adhering to our expectations for quality, cleanliness and accuracy of their listing. All products are listed for sale through Rehome with an honest reflection of condition. Listings will also include age (where known), level of use and any damage, including photographs, so you are able to make an informed choice. In a lot of instances, viewings can be arranged if desired.

All our sales prices are inclusive of VAT if applicable. You will not be charged separately for this. VAT is not applicable for pre-owned products so isn't charged. Ex display items or New (other) items may have applicable VAT included within the sales price. If you require a VAT invoice, it is best to check with a member of our team before you pay your deposit so we can check if one is available.

This is a common question and one that's difficult to answer. Put simply, the home improvement market is seasonal and is also dependant on how many other similar items are available, and how popular the style is. Ideally, 6-8 weeks before your removal date is an optimal amount of time for us to guide you through our approval process and actively market your product to find a buyer. However, if you have a shorter or longer timeframe, we can still help. 

If your item fails to sell* through Rehome within the agreed timescales, there is no charge payable.  *Terms may apply 

There is always the chance that any product submitted to us could be rejected for sale through Rehome. However, quality and condition of a pre-owned product, expecially if it is in your own home,  is subjective. What one person finds acceptable, another may not. Very often it may not be as catastrophic as you think. Our Something To Sell process allows you to submit photographs and basic information for a free,  objective and non committal view of the potential guide value and/or viability to sell through Rehome. If you are considering replacing a quality item from your home, we urge you to give this a go. You may be suprised. 

The value of a pre-loved kitchen will depend on many factors. As a rule of thumb the original purchase price, age and amount of use are the first three considerations. However, sometimes a great quality kitchen with minimum use over a number of years can still gain a great sales price. Rehome sell used kitchens with guide values between £2,500 and £40,000, following our quality assurance and condition checks. 

For ex-display appliances we request the Trade Seller confirms if the appliance has been PAT (Portable Appliances Tested) of FAT (Fixed Appliance Tested) , as applicable. This will be confirmed in the `Important Information` section in the sales listing`. For pre-owned appliances we request that the Seller confirms that the appliances being sold are in good working order and any defects are noted, see `Condition` section in sales listing. We assume that appliances have not been PAT/ FAT tested, see 'Important Information' in the Sales Listing. We confirm that Rehome does not test any appliances. For all appliances it is a Purchaser obligation that all appliances purchased are installed and tested by a qualified electrician prior to being switched on.

We specialise in marketing, selling and dismantling of quality fitted home furniture including, but not limited to: complete kitchens, wardrobes, media walls, bathroom sanitary wear etc. As well as conservatories, appliances, fireplaces, garden rooms and single items of quality furniture. We are experts in high end property clearance projects and working with Trade sellers from the interiors market, selling end of line, slow moving and cancelled orders. 

In the majority of cases for pre-owned or ex display kitchens, bedrooms and bathrooms, we can arrange a viewing for you. With an approved used product, this will be at the home of the seller. Likewise, for an ex display item it may be in a showroom or similar. If an item has already been removed and is in storage, viewings are harder to arrange. New (other) products are normally packed and unavailable for viewing. 

Our buyers do not pay for the professional dismantle cost, as this is included in the listing price if applicable. All sellers are offered our Which? Trusted Trader dismantle service and if they have chosen this (and the majority do) it will appear in the listing. Please contact us for further information if needed.

Yes, delivery options are available for all products (unless stated otherwise). For specialist delivery (kitchens, bedrooms, bathrooms) we have an in-house,  Which? Trusted Trader delivery team with the appropriate lifting equipment and specialist vans with the correct height, weight tolerance and racking to transport your purchase safely. The average kitchen can weigh more than 1 tonne, therefore self-collection is not advised. For products that don't require specialist delivery, options will be viewable through the listing.

Yes, Rehome are FCA approved and we offer finance options on selected products. This is at the discretion of the seller. If finance is available, this information will appear in the listing. 

Rehome do not offer an installation service.  However, The British Institute of Kitchen, Bedroom and Bathroom Installation (BiKBBI) work with professional installers, retailers, and manufacturers, providing consumers access to free practical advice and an informed choice. https://bikbbi.org.uk/. 

Each used or ex display kitchen, bathroom, bedroom item submitted for sale through Rehome is inspected, in person where possible, by a member of our marketing team. We do not accept an item if it doesn’t meet our stringent quality criteria. Our sellers, both domestic and trade, all consult with a Rehome team member and agree to sell through us adhering to our expectations for quality, cleanliness and accuracy of their listing. All products are listed for sale through Rehome with an honest reflection of condition. Listings will also include age (where known), level of use and any damage, including photographs, so you are able to make an informed choice. In a lot of instances, viewings can be arranged if desired.

All our sales prices are inclusive of VAT if applicable. You will not be charged separately for this. VAT is not applicable for pre-owned products so isn't charged. Ex display items or New (other) items may have applicable VAT included within the sales price. If you require a VAT invoice, it is best to check with a member of our team before you pay your deposit so we can check if one is available.

Rehome offer a 14 day buyer protection from the date of collection/delivery. This is to give you piece of mind. In the unlikely event of an issue, fill out the Rehome customer resolution form and tell us what the issue is. We will contact the seller/courier to try and find out what has happened. Please note, a seller is not paid by Rehome until the 14 day period is up. 

Let us know what is wrong by filling out the Rehome customer resolution form. Once we have received this we will contact you and the seller to discuss the problem. We will always try and find a resolution for you as quickly as possible.

It is very rare for a damaged item to go unnoticed, however, if something you have received is damaged, please complete the Rehome customer resolution form. We will contact the seller and all third parties involved ie removal and/or delivery (incl. your own courier if applicable) to find out what has happened. Once we have a clear understanding of the issue we will confirm with the Seller/Third Parties of our advice with reference to repair or financial compensation.